Credit Basics
What is Not in Your Credit Score?
- Your race, color, national origin, sex, age, marital status
- Your salary, occupation, title, employment information, or residence address
- Any interest rate being charged on your credit accounts
- Any items such as family/child support, rental agreements, credit counseling participation
Are You Ready To Get Your Home Loan?
In Person:
Visit one of our branch locations nearest your home or work
Online:
Apply Securely for a home loan through this website
By Phone:
Speak with a consumer direct Loan Officer: 1-866-439-6549
General Questions
For general inquiries or questions regarding an in-process loan, please contact our Customer Service Department at 1-877-889-2878
For questions regarding your loan payment or servicing of an existing loan, contact our Servicing Department at
1-800-567-9634
If you need assistance locating a Prospect employee, please call our Operator at 1-800-464-2484
