Contact Us

General Questions

For general home loan questions please complete the “Request a Loan” form located in the right-column of this page. A Senior Loan Officer will contact you and answer all your questions.

For general inquiries or questions regarding an in-process loan, please contact our Customer Service Department at 1-877-889-2878.

For questions regarding your loan payment or servicing of an existing loan, contact our Servicing Department at 1-800-567-9634.

If you need assistance locating a Prospect employee, please call our Operator at 1-800-464-2484.

Prospect's Consumer Advocacy Group is here to help you! If you have an unresolved concern relating to your loan process, please call us directly for immediate assistance at 1-855-773-0458.

Are You Ready To Get Your Home Loan?

In Person:

Visit one of our branch locations near your home or work.


Pre-qualify for a home loan through this website by filling out the "Request a Loan" located in the right-column of this page.

Contact Us

Use the form below to contact us.

Reason for Contacting Us:

Home Mortgage Disclosure Act Notice

The HMDA data about our residential mortgage lending are available for review. The data shows geographic distribution of loans and applications; ethnicity, race, sex, and income of applicants and borrowers; and information about loan approvals and denials.

To receive copies of this data, please send a written request to:
Prospect Mortgage, LLC
Attn: HMDA LAR Requests
15301 Ventura Boulevard, Suite D-300
Sherman Oaks, CA 91403
(855) 381-2275

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